TERMS + CONDITIONS
What is your turnaround time?
7-14 business days. The turn around of your order begins once you have placed your 50% deposit (a deposit is required for non-purchase orders from a school entity) and we have all the information required to complete your order. This includes all approved artwork file(s), shipping information, and any other requested info by Apparel Unified.
If you have a deadline for your order, please let us know when placing your order. Rush fees are available and may apply if there is not enough time to complete your order under our standard turnaround.
A 50% deposit is required for all non-school purchase order before any work begins. If paying via check, work will begin once your check is cleared.
Payment in full is required before products are released for shipping/delivery (with an exception for private/unified school districts K-12 with a purchase order)
Please send all artwork reference to email@example.com.
For design files submitted for no customization by Apparel Unified
All files submitted must be in 300 DPI or vector format. Size and dimensions should be provided. We are not liable for poor quality printing due to poor artwork or errors on artwork. Customers must check artwork for spelling, color, sizes ordered, placement of the art and accuracy of artwork by the customer. We will do our best to catch these errors and notify you, but Apparel Unified do not accept responsibility for corrections not implemented and/or requested after artwork approval.
Any modifications requested after customer approval will result in production delays and may require additional expenses. Any delays in the approval process longer than 24 hours after receipt of the mockup could result in a delay of production.
Sample orders are available. If you choose not to receive a printed sample, we cannot be liable for errors in the artwork after customer approval. It is the customer’s responsibility to approve order proof or sample prior to proceeding with order.
Custom Graphic Design
Apparel Unified offers custom graphic design included with your order (at no extra cost).
Kindly, we ask that our design will not be shared with other designers/printers outside of Apparel Unified.
Our designs are protected with product and price approval before the artwork is released to you.
If in any case you would like to see the artwork but choose not to continue your order with us, there will be a charge of $299.99 for any rendered work without apparel purchase.
We guarantee design satisfaction as we have professional graphic designers on our team to fulfill your vision.
Any design sent to Apparel Unified will not be used and/or exploit (or authorize any third party to use and/or exploit) any part of the artwork without client’s prior written consent. With the consent of our customers, Apparel Unified may promote our service and work through digital/print media to showcase/promote our work.
If you would like to purchase the design with your order:
Simple Designs: $25
Regular Designs: $75
Intricate Designs: $150
Please inquire for more information.
By industry standard, Apparel Unified uses the same set of screens per design ordered. Graphic will print the exact same size, no matter the size of the item we are printing on. If you would like to have different screen sizes made for different item sizes, please let us know ahead of time. Each set of screens is considered another order, with pricing, charged accordingly. Please keep the max imprint sizes in mind when printing women and youth sized shirts.
Max Imprint Sizes
Please note that not all shirts are tailored exactly the same. Dimensions below are to be used for reference as a "safe" zone to avoid printing on any seams or edges.
Unisex Extra Small - 12” W x 20” H
Unisex Small - 13” W x 22” H
Unisex Medium - 15” W x 23” H
Unisex Large - 17” W x 24” H
Girls Small - 11” W x 18” H
Girls Medium - 12” W x 19” H
Girls Large - 12” W x 20” H
Girls Extra Large - 12” W x 21” H
Youth Small - 13” W x 13” H
Youth Medium - 13” W x 16” H
Youth Large - 14” W x 19” H
Collar / Seam Printing
Inconsistencies may occur in registration and ink coverage when printing near or over the collar, seams, or other edges. Any large prints may run the risk of going over the sleeve seam. These are all considered acceptable goods and will not be considered for reprints.
Apparel Unified is not responsible for manufacturer defect such as color inconsistencies, stitching errors, mislabeled garments, loose/inconsistent stitching, and/or garment defects (holes in garments, ripped seams, etc.). We try our best to inspect the garments but we cannot guarantee each garment. We highly recommend ordering 5%-10% extra of each size if an exact count is important. If a garment is provided or ordered through Apparel Unified, we are not responsible for how the print is affected by the print.
Refund / Cancellation / Associated Costs
If you are not happy with the outcome of your order, please let us know so that we can investigate if it is a printer error or artwork error. (*Please refer to Artwork section)
Printer errors will be fully refunded by Apparel Unified. If a reprint is requested, Apparel Unified will complete it as a rush order without charging a rush fee. Printer errors are considered as: Missing elements in design that were in the design after customer approval, sizing on proofs approved by customer--printed incorrectly, incorrect colors (such as color misplacement).
Cancellation of your order after merchandise order will be subject to a restocking fee plus any additional fees required to cover service used through Apparel Unified.
Here at Apparel Unified, we value our customers and employees. There are associated costs for our time service used. Unfortunately, non-refundable fees apply to:
- Rush order fees (placing your order into priority)
- Return of merchandise ordered via Apparel Unified (restocking fee)
- Film & Setup (materials and labor)
Payments Accepted / Cancelled Checks
Apparel Unified accepts: Credit cards, debit cards, Visa, Mastercard and checks.
There is a 3% service fee for credit/debit cards/Visa/Mastercard.
Checks returned/cancelled is a $35.00 check fee.
Delivery / Shipping Delays
Customer is responsible for any shipping/expedited shipping charges associated with the order. Apparel Unified cannot be held responsible for any delivery/shipping delays caused by the shipping
company. [Delays that may have been caused/due to inclement weather, holiday shipping delays, shipping company error, etc.]
We will update you on the delays once we are notified.
We like to spend the holidays with our families and friends. For that reason, we are closed for the following holidays.
Non-operational business days and does not count towards turn around time:
New Year's Day
New Year's Eve
New Year’s Day
Apparel Unified reserves the right to change pricing without notice.
Terms & Condition Changes
*We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions about our terms and conditions, please contact us at firstname.lastname@example.org.